Intern to CEO: Mastering the “Soft Skills” That Drive Hard Results

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From intern to CEO, Shannon Edsall shows how human-first leadership, resilience, and soft skills deliver hard results.

Please register at the following link: https://engage.theworkforcecouncil.org/register/SHANNONEDSALLMAY152026

Headline: Intern to CEO: Mastering the “Soft Skills” That Drive Hard Results

Speaker: Shannon Edsall, CEO of St. Mary’s Home

The Hook: In 2011, she was an intern. In 2023, she was named CEO. That kind of trajectory doesn’t happen by accident. Shannon Edsall creates leaders.

Why This is Unmissable:
As a military spouse of nearly 25 years, Shannon mastered change management before she ever entered the C-Suite. She runs an organization where the stakes are life-and-death (supporting individuals with complex disabilities), yet she leads with humor and warmth. If you struggle with burnout or culture in your teams, you need to hear her playbook on “Human-First Leadership.”

You Will Learn:

  • The Intern Mindset: How to keep learning even when you’re in charge.
  • Military Spouse Agility: Applying the resilience of the home front to corporate chaos.
  • Culture Fixes: How to build a high-trust team that actually enjoys the work.

Please register at the following link:

https://engage.theworkforcecouncil.org/register/SHANNONEDSALLMAY152026

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